MFlow automated exit lanes system manages passenger flow at Newcastle International Airport

04 February 2010

Human Recognition Systems has won a contract with Newcastle International Airport to deliver the MFlow automated exit lanes system to manage passenger flow. The scheme will monitor the exit routes from the international and domestic baggage collection areas, significantly enhancing service, security and efficiency at the airport – which was used by more than five million people last year.

The new system will increase throughput and improve reliability whilst mitigating the reliance on security officers.

The MFlow system combines human behavioural analysis technology with ‘smart surveillance’ CCTV and system controlled doors to manage passenger flow and identify people moving in the wrong direction or standing still in the vicinity of exit lanes.

The technology also identifies and alerts security staff to unattended objects and objects being passed from landside to airside.

Jim Slevin, business development consultant at HRS, said: “We have been working with the aviation industry for the last five years to understand how biometrics and video analytics can improve security, streamline processes and enhance passenger experience whilst returning on the airport’s investment.

MFlow Exit Lanes is the latest complete solution designed and deployed by HRS to meet and exceed EU and Department for Transport’s (DfT) rigorous airport security regulations “MFlow Exit Lanes has been designed and delivered to customers to provide return on investment measured in months.”